Does anyone have any experience with this machine? Canton High School is having feed problems with theirs. I'm try to help them through it based on documentation, but if I can't, and someone is willing to volunteer to take a look, they would be really appreciative.

I've recommended a few pro technicians that I use, but they are expensive, potentially prohibitively so. Any help is appreciated. You can email me directly at paul_shultz@lsrhs.net and I can put you in contact with them. 

Thanks!