Beware.  Brought to you as a public service, the word statistics or its variants appear in this article.  Many of you are comfortable with that.  Some are not.  But the challenge of overcoming discomfort when improvements are needed is at the heart of Rob's message in his article.

Rob is just fine with statistics.  It's something else he is working on in a more relatable world - woodworking.  Read Thinking in Three Dimensions.  Besides, you don't need to know anything about statistics.

You can reach Rob by clicking Rob Carver.